About Better Caring

Better Caring is an online platform where people with a disability, or those who are ageing, can find and hire local care and support workers.

We’ve been called a revolution in community care.

That’s because for the first time, we’re enabling people to search for and hire local care and support workers based on criteria that are important to them.

Or maybe it’s because we’re enabling a growing community of care workers to build rewarding, successful careers in community care while working for themselves.

Maybe it’s because we’re on a mission to improve access to affordable, flexible, quality home care for Australians everywhere.

Whatever the reason, we tend to agree.

But the best way to understand where we’re going, is to understand where we’ve come from.

Our Story

The seeds for Better Caring came from the family experience of one of our founders.

Peter and his family struggled to find the right support for his 83 year old mother and 91 year old father, who were both determined to remain living at home.

Staying active in the community was important to Peter’s parents, but finding a skilled and affordable care worker who could connect with them socially was a challenge.

Driven by his own experience, Peter partnered with his colleague and friend Tony Charara to establish the Better Caring concept. Neither came from the aged care industry, but together they knew an entirely new approach was needed.

Launched in 2014, the solution is a revolutionary, yet simple web platform that connects those who need community care directly with a community of care workers.

It’s an approach that’s building mutually beneficial relationships and meaningful social connections between care workers and care consumers, helping them live healthier, happier, longer lives in their homes.

It’s a Better way of Caring. For everyone.

Our community

Our Community

Along the way, we’ve met many genuinely caring people who have been just as determined to improve care services for Australians. They’ve become our friends, funders, advisors, champions, care workers and customers.

We want to thank the many pioneering care workers who enthusiastically joined the Better Caring community and became early adopters of the platform. Thank you for all the coffees and discussions, and for your patience as we built a platform that responded to your needs. Without you Better Caring would still be an idea.

Our valued industry advisors


Jill Pretty

Ex CEO, Aged and Community Services, NSW and ACT

Jill is a Registered Nurse and holds a degree in Management and a Masters in Nursing majoring in Aged and Palliative Care. She was previously Chief Executive Officer of Aged & Community Services (ACS) NSW and ACT. ACS is the peak body representing aged and community care providers in the non-profit, charitable sector. Its members include the large church providers who are all significant providers of community aged care.


Ian Yates

Chief Executive, COTA Australia

Ian is Chief Executive of COTA Australia, the national peak body for COTAs (Councils on the Ageing) in each State and Territory of Australia. COTAs have over one thousand organisational members representing over 500,000 older Australians, plus 40,000 individual older people as direct members. Ian is a member of the Federal Government’s Aged Care Sector Committee and the Federal Government’s Aged Care Financing Authority. Ian also represents COTA on the National Aged Care Alliance and was a Director of the Aged Care Standards and Accreditation Agency until March 2014.