Better Caring for coordinators, case managers and plan managers

Maintain your duty of care while offering your clients genuine, diverse choice.


Simple to use:

Client Profiles

Create profiles for your clients, including details of their needs and care or support plans.

Client Choice

For your clients who want to take more control, they can easily search, contact, choose and schedule their own care workers.

Coordinator Support

For those clients who prefer your help, you can take the lead and find care and support workers on their behalf.

Real choice for your clients:

Search by location, services, qualifications, languages, culture and more.

Social Support

Social Support and community access

Domestic Assistance

Domestic Assistance

Personal Care

Personal Care

Nursing Services

Nursing Services

Benefits of using Better Caring with your clients

  • Connector.

    Real Choice

    Offer your clients genuine, diverse choice, while maintaining your duty of care.

  • Connector.


    Flexible, responsive care and support means that your client only pays for the care they need, ultimately delivering better value.

  • Connector.

    Diverse Range

    Access to a diverse range of workers to meet client needs and achieve their goals

  • Connector.


    Quality, person centred support from motivated workers.

  • Connector.

    Save time

    Create efficiencies with online time sheets, shift notes, payments and reporting

  • Connector.

    Close, direct Relationships

    Have a closer relationship with your clients and direct contact with care workers you’ve selected.



  • Visibility of the client’s account
  • Access to timesheets and shift notes
  • Direct contact with the care and support workers


  • Police checks
  • References
  • Key qualification checks
  • Insurances

What other organisations are saying

As a provider of home care services my organisation has found Better Caring an extremely useful platform. We always look to promote choice to our clients and the range of workers available allows us to ensure that personalities and capabilities match. As far as I can see, there are only winners in this model.Daniel, Client Services Director
I was having difficulty sourcing a care worker for my client in our area that had the necessary experience and availability. It was very fortuitous to come across the Better Caring website which allowed me to search and engage care workers directly. I was also impressed with the detailed reporting, shift notes and messaging capabilities of the site which allows me or other staff to be up to date with the care services being provided to the client.Disability Services Provider
My role as a financial planner sees me assist clients in a range of areas. In this case an elderly client who wishes to remain living in her home despite a few health failings that reduce her mobility and capacity to perform some usual household tasks. The Better Caring website has enabled me to search and match suitable assistance and Sue has just been fantastic in meeting all our needs — laundry, driving, cleaning, cooking etc. — I can highly recommend Sue and the Better Caring website.Robert L, Financial Planner

Request an organisation login

Fill in the form below to request an organisation login to Better Caring.