Use your NDIS funding to build a crew that’s as individual as you

The support you need to live your life can come from a range of places. Now, there’s one place where you can bring it all together.

Use your NDIS funding to build a crew that’s as individual as you

The support you need to live your life can come from a range of places. Now, there’s one place where you can bring it all together.

Build your support team in three easy steps

Whether you have an existing network of supports, or you’re looking to build one from scratch, you can use your NDIS funding to manage your team through the Better Caring platform.



Sign up to Better Caring for free, search for support workers you click with or bring along a team that you already know and trust.



If you’re seeking new supports, contact workers directly to make sure you mesh. When you find your match, agree rates, hours and services that work for you both.


Approve and Pay

Schedule support on your terms, at rates and times that work for you. Payment is automatically made through Better Caring.

Your plan, your team

The NDIS is designed to put you at the centre of your support decisions. So is the Better Caring platform. Here’s how.

How do I use my funding to access support through Better Caring?

You can use your Core Supports and Capacity Building funding to engage services through the Better Caring platform. If you are self-managing, we can invoice you directly, or we can work with your current plan manager to arrange payment for your services.

What do I need in my plan to access support through Better Caring?

If you are self-managing, you don’t need anything specific in your plan to access supports through Better Caring.

If you’re plan-managing, or have a coordinator of supports who also acts as your approved financial intermediary, they will be responsible for processing payments to Better Caring on your behalf. If you’re NDIA-managed, you can still use Better Caring, but there are some additional items that you will need to have in your plan. We can help with that too. Contact us to find out more.

Do I have to do everything myself?

Not unless you want to! We can work with your current plan manager or coordinator of supports to find and engage the supports you need though the platform.
We also have a customer care team on hand who can help you to get set up and match you with workers providing the services you’re looking for.

Better pricing

Because you’re engaging your supports directly, you pay significantly lower than NDIS reference rates. That means more hours of support for you.

Our low 5% fee means your NDIS package can go further

Pricing is agreed between you and your worker including evenings and weekends

You pay less, while your support worker has the potential to earn more

Support that fits around your life

Your team might include traditional support such as nursing and personal care, as well as innovative supports that are totally unique to you and your life

Social Support

Get out and about to do the activities you love, or need to attend.

Nursing Services

Qualified professionals you can trust to provide high quality clinical care.

Domestic Assistance

Maintain your daily routines with help around the house and garden.

Personal Care

Day to day assistance with showering, toileting, meal prep or help with medication.

Work and Study

Support to meet your work and education commitments.

Therapy Supports

Qualified Allied Health practitioners to plan and maintain tailored therapy.

Independent Living

Transport assistance and in-home support to maintain your daily routines.


Going somewhere? Find supported travel options for overseas or domestic trips.

The right support for your life, with the people you choose.


“I am so excited about Better Caring. All the staff at Better Caring and my support workers are always happy to help. I like being able to choose who supports me and what they help me with. My new support workers are helping me make a plan for the future.”

–Quang N.


“Better Caring have provided three excellent and professional carers who regularly support my son, Nick, to participate in varied and fulfilling social activities. They are prepared to work with me as far as times and dates are concerned. They are skilled in all aspects of my son’s needs and have certainly broadened the scope of his community access opportunities.”

–Nick D., pictured with his support worker

Your safety and peace of mind are our top priority

Because quality support is at our core, we selectively approve support workers.

Strict approval process

All support workers meet strict criteria, including reference and key qualification checks.

High safety priority

All support workers undergo police checks and verifications for added peace of mind.

Insurance coverage

All support workers are covered by comprehensive insurance to guarantee peace of mind.

Get Started

Start searching today and find support that fits around your life. See who’s available in your area.