Be in control of your support with Better Caring

Choose, schedule and pay for flexible support all in one place

Build a team that’s as unique as you

Self-managing your Home Care Package means you can choose, schedule and pay for your support on the Better Caring platform.


Sign up

Sign up to for free, and start searching for available support workers in your area or bring along existing supports or people you know in your local community.



Directly connect with suitable workers and agree to rates, hours and support services.


Approve & Pay

You can make payments with your debit card or your Approved Provider can approve support and organise payments on the platform.

If you have an Approved Provider managing your Home Care Package, they can create and manage a Better Caring account on behalf of you.

Discover support that suits your lifestyle and budget

You can get more value from your Home Care Package and more hours of support from independent workers on Better Caring.

Our partners

Our Approved Home Care Provider partners will host your package with low fees and flexible case management, allowing you to choose and self-schedule independent workers from the Better Caring platform. Call us on 1300 736 573 if you’d like help choosing which provider is right for you.

Find the support that meets your needs

Workers on our platform provide so much more than support. Whether you’d like a helping hand shopping or require clinical support from a registered nurse,
you can find the right support on Better Caring.

Social Support

Be able to do all the social activities you love and enjoy

Personal Care

Get personal assistance in the kitchen, bathroom and home

Domestic Assistance

Maintain your daily routines around the house and garden

Nursing Services

Discover personalised, in-home support from a registered nurse

Independent Living

Feel enabled to carry out daily tasks and live your way

Therapy Supports

Receive professional support from an Allied Health practitioner

Your safety always comes first

Safe, reliable support is at our core. That’s why we manually verify and approve every worker on the platform.

Strict approval process

Each support worker meets our strict criteria, provides professional references and evidence of their qualifications where necessary.

High safety priority

All support workers have a Police Check and ABN for your peace of mind.

Insurance coverage

Your worker is covered by a suite of comprehensive insurance policies arranged by Better Caring each time they support you.

Freedom to select the services you want from the people you choose.

Design your support to fit your life

With Better Caring, you have the power to get the services you need from the people you choose.


“Better Caring has empowered me to select my own workers and decide on what type of support I receive and when. And because I have lower admin fees I have more hours of support for the same funding. It’s a common sense solution and one that allows me to live my life as I choose. And because my workers and I have chosen each other it means we have a close working relationship from the very beginning.”



“Although I am only 102, I do need a little Better Caring and I must say that it’s absolutely wonderful.”

– Eileen


“The best benefit of using Better Caring was having a really personalised, flexible service that delivered above and beyond our expectations. It’s become a new life for my father. His life is improving, and it’s marvellous.”

– Carolyn