Register to change your Home Care Package provider in February 2017
From February 2017 your Home Care Package will be portable. This means you will have the freedom to choose which provider holds your funds.
If you aren’t happy with the services from your current provider, or they won’t allow you to hire workers directly through Better Caring, you can register below to let us know you want to change provider in February 2017.
Better Caring is not an approved provider, but we are working with a range of existing providers to make sure that in February 2017 our users are able to move to a provider that gives them a better deal. That means having reasonable administration and case management fees, and allowing clients to choose their own care workers through Better Caring.
If you register here we’ll get in touch after February 2017 to let you know your options (or sooner if we find a provider that has packages available).