What are the benefits of using Better Caring as a service provider?

Service Provider

1. Offer your clients genuine, diverse choice, while maintaining your duty of care

Better Caring makes it easy for you to support your clients with Consumer Directed Care (CDC) or self-management/direction of supports under the NDIS, while meeting your duty of care. All care workers have police checks, references and qualification checks appropriate to the services they are offering.

2. Access to a diverse range of workers to meet client needs & achieve their goals

CDC and the NDIS by definition recognise that people have diverse needs and preferences in living the life they choose. Search and hire a wide range of local care and support workers who meet the diverse services, geographical, cultural, linguistic, spiritual, LGBTI, social and gender needs of your clients.

3. Quality, person centred support from motivated workers – it’s their business!

We attract Australia’s best care workers by making it more rewarding to become a care worker. Taking responsibility for their clients positively impacts the attitudes and motivations of care workers, which results in quality, person-centred care. If a worker is not providing the quality of services expected, the organisation and/or client can cease the relationship, provide feedback and engage another worker from the platform.

4. Better Caring reduces your overhead costs

The right care workers are at your fingertips. Better Caring’s search filters and SMS dispatch make it simple and convenient for case managers or clients to find and roster the right care worker. Time sheets, shift notes, payments, and reporting are all delivered electronically through the Better Caring platform.

5. Have a closer relationship with your clients

A challenge with the traditional brokerage model is that the brokered agency worker can become closer to your client than your case manager or coordinator. Better Caring allows service providers to have a direct relationship with the independent care worker, while our platform provides you with access to all communications, shift notes, time sheets and payments. You can focus on case management, care coordination, client advice and ensuring care outcomes, confident that you are always informed and connected.

6. Our commitment

We are committed to working with you, to evolve our technology, policies and processes to ensure Better Caring works for you and your clients