How you can use your Home Care Package funding with us

In just three minutes you’ll know how easy it is to remain at home and live independently or find support for your ageing parents with Better Caring.

If you have been assessed by the Aged Care Assessment Team (ACAT):

  • Do you know your package level?
  • Have the funds been allocated?

If you answered YES to these two questions, then it’s easy to get started!

  1. Sign up to the Better Caring platform if you haven’t already and start searching for workers in your area or “post-a-job” to reach more workers quickly.
  2. Review worker profiles and start connect with workers who might be suitable.

Contact us on 1300 73 65 73 to discuss your requirements for an Approved Provider Partner to host your package, and we can refer you to someone we think will be suitable. Providers who put the consumer at the centre of their business and understand that everyone is different. If you choose to self-manage your Home Care Package, you benefit from a super low admin fee, freeing up more funding to spend on your services.

Once your approved provider is in place and you have a feel for the workers you want to engage, you can ask them to send you an agreement.

No, my funds haven’t been allocated yet

If your funds haven’t been allocated yet and you’re on the waitlist, contact Better Caring to discuss your options.

Can you pay privately? Or have you not yet been assessed by ACAT?

If this is the case, all you need to do is register on our website or contact us. You’re then free to select the services you want and find the worker who’s right for you.

You have a home care package and a provider but you are not happy with them and want to switch – what do you do?

The good news is that you now have the freedom to choose who hosts your package. However, before you make the decision to switch, we recommend you do a little research to ensure you are informed. If you give us a call we can give you unbiased advice on how best to find a new provider.

 

Better Caring is designed to connect people looking for support, with those who want to provide it. By connecting directly with workers, you can design your care to fit your life and get more hours from your funding. Contact us on 1300 73 65 73 to take the next step.