How to make a great first impression

We have previously touched on how to attract more clients with a great profile photo.

Now you have captured your client’s attention and they have messaged you through the platform, it’s your chance to shine! Making a great first impression is one of the most important steps to getting a new client.

Responding to potential clients

When a potential client messages you on Better Caring you will receive an email and SMS to alert you of this. If you can, try to respond to your client within an hour. If they have contacted you it is most likely they have contacted other care workers available in the area. Care workers who respond promptly will make a great impression, and are more likely to get the job.

Even if you are not available you should still message the client promptly – they could refer you to a friend or have another job available in the future.

If the client has asked you a question, it is important that you answer their question. It might sound silly, but there have been many cases where care workers have not answered a particular question the client has asked. Ensure you clearly answer the question to avoid going back and forth with your client.

After messaging with the client on Better Caring they might ask to call you, or meet with you in person for an interview. Click through here for some great tips on what to keep in mind during the interview.

 

About the Author

Natasha Trgo

Natasha Trgo is Marketing Coordinator at Better Caring, a community of independent care workers offering their services directly to clients.