Things to consider when selecting a care worker

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If you are a busy person caring for a loved one, finding good quality home care support will be important to you. Whether you need full-time care or a little extra care to fill the gaps when you can’t be there, finding the right person can be a challenge.

Better Caring makes this easy for you. You can select candidates to interview from our pool of hundreds of motivated care workers offering services from our Better Caring platform.

There are a few things to work out before interviewing any care worker candidates. Identifying what you want and the type of support required is an important consideration.

  1. Keep it Local

Hiring a local home care worker on the platform means they can often be flexible and responsive when you have last minute requirements. With Better Caring’s platform you are able to search by postcode and select candidates who live nearby to your loved one.

  1. Ensure the safety of your loved ones

Care Workers on the Better Caring platform are covered by insurances arranged on their behalf. Each worker on the platform also has a current police check and undergoes a strict onboarding process that that includes reference and key qualification checks. Care Workers offering specialised services such as nursing also have these specific qualifications checked.

  1. Find out about transport arrangements

A big need for many families is transportation for their loved one to doctors’ appointments, physical therapy sessions, social events, entertainment and recreation. Many care workers on the Better Caring platform have a valid drivers license – so make sure that you include this in your search criteria if you need it.

  1. Know the level of care you need

There are three levels of care that care workers on the Better Caring platform provide: domestic and social care, personal care and nursing care.

Domestic and social care includes meal preparation, light housekeeping and assistance with daily activities such as reading, and entertainment. This level of care is designed to provide peace of mind for the client and the family.

Personal Care includes the basic Activities of Daily Living – eating, bathing, dressing, toileting, transferring, and continence. This level involves hands-on care requires a higher level of training than domestic and social care.

Nursing Care is provided by a licensed skilled professional such as a nurse, licensed practical nurse, physical therapist, or occupational therapist.

Better Caring makes it easy to identify care workers who have the right level of skills, experience and qualifications needed to support your loved one. All Better Caring care worker profiles clearly display their background, diplomas and services offered.

  1. After hours support is critical

The rule of thumb in home care is that the worst situations only occur nights, weekends, or on holidays. Home care is a 24/7/365! You will want to have an understanding of the availability of your home care worker outside of regular business hours, and how contactable they will be.

Better Caring care workers publish their hourly rates for weekend, overnight and after hours care – making it clear upfront what the potential costs would be if you needed additional support outside of regular business hours.

  1. Compare rates

Care workers on the Better Caring platform set their own fees – and these can vary considerably. Experienced care workers provide a higher quality service and accordingly usually charge more.

Timesheets, shift notes and payment are all managed through the Better Caring platform, so your loved one does not need to worry about cash handling.

  1. It’s a relationship

Inviting someone into your home to provide care can be a great experience for you, your family, and the care worker. Hiring a care worker through the Better Caring platform means that you can develop an ongoing relationship with someone that understands the needs of your family.